Reference

How c8svip Handles Your Personal Data

This privacy policy covers every piece of information you share with us when you open an account, make a deposit through DANA, OVO or GoPay, or reach out to our support team.

Account data protectedDANA, OVO, GoPay wallet data handled securelyNo data sold to third partiesYou can request your data anytimeIndonesia-region policy

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HOW WE PROTECT YOUR ACCOUNT

Data Handling, Cookies and Security Practices

Cookies and Session Tracking

We use cookies to keep your session active across the lobby, remember your preferred payment method and detect irregular login attempts. You can manage cookie preferences in your browser settings at any time.

Account Security Layers

Login to your c8svip account goes through an OTP verification step sent to your registered mobile number. This applies when you access from a new device or after a session timeout.

Data Retention Policy

Active account data is retained while your account remains open. After account closure, we keep a limited record as required under applicable Indonesian regulations, then delete it from active systems.

Requesting Changes to Your Data

You can request a copy of your data, ask us to correct inaccuracies, or query how your GoPay or OVO transaction history is stored by contacting support through live chat or email.

What Data We Collect and Why

c8svip Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register, we collect your name, email address, mobile number and the payment details you provide for DANA, OVO or GoPay transactions. During account activity, we also log device identifiers, session timestamps and IP addresses — this helps us detect unusual access patterns and keep

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your wallet secure. Payment data passed through DANA, OVO and GoPay is handled according to each provider's own security standards; we do not store full wallet credentials on our servers. We use your data to process deposits and withdrawals, verify your account identity, respond to support
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requests, and improve how the lobby performs on mobile. We do not sell, rent or trade your personal information to outside advertisers. Data shared with third-party game studios such as Pragmatic Play or Evolution is limited to what those providers need to run a game session
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— nothing more. Retention periods vary by data type; account data is kept while your account is active and for a period after closure as required by applicable law. Where local law in Indonesia grants you rights to access, correct or delete your data, we honour
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those rights through our support channel.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

REACH OUR PRIVACY TEAM

Contact Us About Your Privacy

Live Chat Open the chat widget inside your account dashboard to raise a data request or privacy concern directly with our support team. Response times vary by queue.

Email Support Send your privacy request or data correction query to our support email address listed in your account settings. Include your registered mobile number for faster matching.

Account Help Centre For wallet-linked queries — such as unlinking a DANA or OVO account from your profile — head to the Account section and follow the wallet management steps shown.

Common Questions About Your Privacy at c8svip

Below are the questions our account holders in Indonesia ask most about how we handle personal data, wallet information and their rights under this policy. If your question is not here, reach our support team via live chat.

We collect your name, email, mobile number and the payment details you link — such as your DANA, OVO or GoPay account reference — to verify your identity and process transactions.

We store only transaction references and confirmation records, not full wallet credentials. DANA, OVO and GoPay each apply their own security layers to protect payment data on their side.

Yes. Submit a data access request through live chat or email support with your registered mobile number. We will verify your identity before sharing any account data with you.

Contact support via live chat or email and specify which detail needs correcting. For wallet-linked data such as a linked GoPay number, use the wallet management section inside your account settings.

We share only what is needed to run your game session — typically a session token and game preferences. No financial data or full personal profiles are passed to studios.

We retain a limited record after closure for the period required under applicable law in Indonesia, then remove it from active systems. Active account data stays as long as your account is open.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoFAQ Games Help AccountRegister

How c8svip Handles Your Personal Data

Data Handling, Cookies and Security Practices

Cookies and Session Tracking

Account Security Layers

Data Retention Policy

Requesting Changes to Your Data

Contact Us About Your Privacy

Common Questions About Your Privacy at c8svip

01 What personal data does c8svip collect when I register?

02 Is my DANA or OVO payment data stored on your servers?

03 Can I ask to see the data c8svip holds about me?

04 How do I get incorrect data on my account corrected?

05 Does c8svip share my data with game providers like Pragmatic Play?

06 How long does c8svip keep my data after I close my account?

Privacy Policy

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